Frequently Asked Questions

Find answers to common questions about JP Matrimony

FAQ

How do I create a profile on JP Matrimony?

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Creating a profile is simple and free! Click on "Register Free" in the header, fill in your details including personal information, preferences, and upload photos. Once submitted, your profile will be reviewed and approved by our admin team.

Is registration free?

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Yes, registration is completely free! You can create a profile, browse matches, and send limited contact requests with a free account. Premium membership offers additional features like unlimited contact requests and viewing contact details.

How does the matching algorithm work?

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Our matching algorithm considers multiple factors including age, religion, location, education, occupation, and your partner preferences. It calculates a compatibility score to help you find the most suitable matches.

Can I search for profiles without registering?

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You can browse sample profiles without registering, but to search for matches, view full profiles, and contact members, you need to create a free account.

How do contact requests work?

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When you find a profile you're interested in, you can send a contact request. The other person can approve or reject your request. Once approved, premium members can view contact details immediately, while free members have limited access.

What is the difference between Free and Premium membership?

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Free Membership: View limited profiles, basic search, send 5 contact requests per month.
Premium Membership: View unlimited profiles, advanced search filters, unlimited contact requests, view contact details, priority matching, and premium support.

How do I upgrade to Premium?

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After logging in, go to the Membership page from your dashboard. Click on "Upgrade to Premium" and follow the instructions. Premium membership costs ₹999 per month.

Is my personal information safe?

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Yes, your privacy is our top priority. We use secure encryption to protect your data. Contact details are only shared after mutual consent through the contact request system. You can also block users if needed.

How long does profile approval take?

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Profile approval typically takes 24-48 hours. Our admin team reviews each profile to ensure authenticity and quality. You'll receive a notification once your profile is approved.

Can I edit my profile after registration?

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Yes, you can edit your profile anytime by logging in and going to "My Profile". You can update personal information, photos, and partner preferences at any time.

What is horoscope matching?

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Horoscope matching is a Vedic astrology practice that analyzes compatibility between two individuals based on their birth charts. It includes Guna Milan, Nakshatra matching, and Mangal Dosha analysis to ensure astrological compatibility.

How do I report a fake or inappropriate profile?

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You can report any profile by clicking the "Report User" button on their profile page. Our admin team reviews all reports and takes appropriate action including blocking the profile if necessary.

Still have questions?

Contact our support team for assistance

Contact Support